Tony Hsieh
“Customer service shouldn’t just be a department, it should be the entire company.”
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This is how I help you build on-time delivery and reliable inventory,
which are the foundation of
great customer service.
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The Crippling Costs of Stock Availability
Stockouts are one of the most crippling challenges in supply chain management. When critical items run out, production stalls, customers don’t get their products, and businesses lose both revenue and credibility. I’ve worked in environments with over 60 items out of stock at once—causing strained customer relationships, rising costs, and real risk to long-term growth.
Experience Saves You Time
I know how to turn that crisis into opportunity. My team reduced stockouts from 60+ items to zero, rebuilt customer confidence, and doubled business with our largest client. At the same time, we consolidated eight warehouses into one, cut inventory holding by more than 30%, and streamlined procurement and warehousing.
Differentiated Approach
The difference lies in how we work with your existing ERP (SAP, BAAN, Microsoft GP, or others). Most systems rely on complex variables that create confusion and slow decision-making. Our method strips this down to the essentials: stock levels, daily usage, with clear, actionable insights. It’s a practical, no-nonsense approach that improves accuracy, ensures availability, and empowers teams to act with confidence.
Proven, Scalable System
No solution is truly one-size-fits-all. That’s why we’ve developed a fool-proof diagnostic: using only your stock levels and daily history, we can test and show exactly how effective this method will be in your operation—before committing to full rollout. This minimizes disruption and builds clarity and trust in the solution from day one.
A Solution that Works for You
My mission is straightforward: eliminate stockouts, optimize inventory, and strengthen customer trust—while freeing up working capital for growth. I will welcome the opportunity to run a quick diagnostic on your data to show you the immediate clarity and reliability this method brings. The results speak for themselves, and I’d be glad to prove it in your environment.